First Line Support to Start-up!

Join a dynamic and international environment at a young company with strong financial backing and ambitious growth plans. We are looking for motivated individuals who are eager to grow with our client. As an early team member, you'll have the opportunity to advance your career as the company expands. For example, starting in a support role could lead to becoming a team leader over time. Our client reward dedication and commitment, offering real development opportunities for those who are ready to be part of our this exiting journey.

You are offered

• A consultant assignment initially for 6 months with possibility of extension
• A kickstart in your IT-career!
• A dedicated consultant manager that will support you during the assignment and give personal coaching

• Handle inquiries and issues primarily related to messaging services, especially WhatsApp.
• Respond to customer requests and troubleshoot common problems through the messaging platform.
• Double-check that all information and configurations are correctly set in the system.
• Ensure customers receive timely and accurate assistance, focusing on resolving straightforward issues.

• Someone in the beginning of their IT-career - with a maximum of 6 months experience from similar work tasks
• Completed upper secondary education - preferably within economy or IT.
• Genuine interest in IT
• Experience from working in within service - customer service, store clerk or similar
• Fluent in English
• Can communicate in Serbian or Armenian

To succeed in the role, your personal skills are:

• Supportive
• Social
• Orderly

Our recruitment process

This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.